CIO - Something interesting has been happening this year: Most of the big technology companies using analytics internally are moving to big "S" solutions. We've had decades of small "s" solutions, but enterprise companies in particular, including EMC, Dell and IBM are undergoing fundamental changes. So what makes the "s" big or small? Up until now, a "solution" was a bundle of products looking for a problem. Suddenly companies are asking you what the problem is and then designing a solution to fix it. This is huge-and, because the companies most aggressively driving this are also the most aggressively using their own analytics tools, we wouldn't be here if not for analytics. Dell, IBM Focusing on Processes, Not Products This difference between big "S" and small "s" solutions started seeping into my brain at the Dell analyst event a few weeks ago. The idea was covertly evident at EMC World 2013, but it took Dell slapping me in the face to actually realize that the world "solution" had changed meaning. Commentary: Why Dell Has a Subtle, Secret Strategic Advantage For decades, when a vendor said "solution," this basically meant it had the breadth in hardware, software and service to provide a bundle of products that could address a complex problem. It was solution on paper only and was designed around what the vendor wanted to sell. It had little to do with what you actually needed to buy. This is because vendors weren't really analyzing the problem first. They were just throwing hardware, software and services at you. In turn, you could only hope that someone would figure out how to take this mess and use it to fix something. This gets to the heart of why so many large projects run over budget and fail to meet design goals. (Granted, one way to address this is to actually have design goals in the first place, but that's a problem for another day.) At its analyst event, Dell pitch processes, not products, and in one transformational speech said it now asks each customer, "What's the problem you want solved?" The example Dell then presented was a company with aging underutilized servers that had hit a performance wall. Typically, a vendor would throw new servers and storage at the problem, walking away with the revenue and leaving the customer with new hardware that was still underutilized and would likely prompt yet another premature replacement cycle. Dell instead aims to provide a more capable management solution, leaving the hardware in place and actually solving the problem at a fraction of the cost. Analysis: How IBM Sold Business Analytics by Relying Solely on Partners What really drove this home was the contrast between the recent IBM Edge and Hewlett-Packard Discover events in Las Vegas. HP pitched traditional small "s" solutions. IBM announced 650 products but spent no time on any of them, instead showcasing customers for whom IBM had built unique solutions so successful that these customers wanted to praise IBM publicly. IBM Edge felt like a revival meeting where the converted were preaching to the congregation. Why Analytics Makes All the Difference This got me thinking: What has changed? Why is every major vendor but Oracle and HP on this same page? What made this set of vendors different? Then it hit me: Analytics. EMC was among the first vendors to use big data analytics to define products and services, and improve customer loyalty. Now IBM and Dell are equally aggressive with internal analytics. Collectively, the three vendors show that numbers can change opinions and approaches. On the other hand, Oracle can't really spell "analytics" yet, while HP is attempting a very difficult turnaround and hasn't internalized its analytics offerings as much as the other vendors. Related: How HR Is Driving HP's TurnaroundAlso: 2 Emerging Markets HP Should Enter to Turn Itself Around To different degrees, the changed market view that analytics has provided Dell, IBM and EMC lets the firms focus much more closely on customers' problems. This is exactly what analytics is supposed to do. It isn't hype. This stuff really works. The example being set here is that what's good for goose is good for the gander. When a vendor starts using a technology it's pitching internally and can then showcase the competitive advantage it offers, then that same technology is far more viable for the vendor's customers. Even if you don't get that, understanding that major vendors are shifting to big "S" solutions that will increasingly be tied to your actual problems should give you confidence that your trust in those vendors isn't misplaced. Rob Enderle is president and principal analyst of the Enderle Group. Previously, he was the Senior Research Fellow for Forrester Research and the Giga Information Group. Prior to that he worked for IBM and held positions in Internal Audit, Competitive Analysis, Marketing, Finance and Security. Currently, Enderle writes on emerging technology, security and Linux for a variety of publications and appears on national news TV shows that include CNBC, FOX, Bloomberg and NPR. Follow everything from CIO.com on Twitter @CIOonline, Facebook, Google + and LinkedIn. Read more about big data in CIO's Big Data Drilldown.

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IDG News Service - Twitter was blocked in Egypt on Tuesday as the country witnessed a large protest against the rule of President Hosni Mubarak. "We can confirm that Twitter was blocked in Egypt around 8 a.m. PT today," Twitter said late Tuesday. "The block is impacting both Twitter.com and other applications," it added. Protesters took to the streets in their thousands demanding an end to the rule of President Mubarak, who has ruled the country since 1981. At least three people were killed in the protests and fighting that took place, according to reports. "We believe that the open exchange of information and views benefits societies and helps governments better connect with their people," Twitter added. Herdict, a project of the Berkman Center for Internet & Society at Harvard University, which tracks user views, had earlier reported that Twitter was down in Egypt following the civil unrest. John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com

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IDG News Service - Google and other enterprises still face a bleak computer security landscape that makes their companies vulnerable to hackers, whether they do business in China or not, analysts say. Google's chief legal officer revealed on Tuesday that the company and more than 20 other technology, financial and software companies were targeted by hackers, motivated to steal intellectual property and intelligence on human rights activists. In protest, Google said it would stop censoring search engine results as demanded by the Chinese government and is considering halting its business within the country. "I think the logic is clear: Google is disappointed, perhaps, with the result of its policy to agree to be censored in China," said Whit Andrews, lead Google analyst for Gartner. "They are no doubt frustrated by security breaches which they perceive are related to their existence in China." But Andrews and others analysts say the distributed nature of the Internet means Google and other enterprises are at no less risk from hackers sympathetic to Chinese policy by not doing business in that country. "My sense is that there would be relatively no major impact on Google's ability to defend itself based on whether it has business operations in China or not," Andrews said. To steal information from computers, hackers often try to trick people into installing malicious software. Hackers can do that through social engineering, such as constructing an e-mail that appears to come from a friend or colleague but that carries a malicious program or file as an attachment. The technique is known as spear phishing. Last year, researchers from the SecDev Group, a think tank, and the Munk Center for International Studies at the University of Toronto revealed a deep spying network dubbed GhostNet that in part used spear phishing to infect computers in 103 countries. Although some of the computers involved in GhostNet were found to be in China, the government there denied any involvement in the massive spying network. In one example, computers belonging to Tibetan activists were sent e-mails containing a malicious Microsoft Word document that would exploit a vulnerability in that application, installing other software that allowed hackers to steal documents. "Since then, of course, we've attempted to take a number of security precautions so that this type of incident doesn't happen again," said Tenzin Taklha, spokesman for the Office of His Holiness the Dalai Lama in Dharamsala, India. "It's an ongoing effort. It's not just something that you do in one day." The attacks can be difficult to trace, as hackers route their probes through worldwide networks of other hacked computers known as botnets. Up to 25% of computers infected with botnet code are in enterprise networks, said Rik Ferguson, senior security adviser for Trend Micro. Web giants attacked White House orders security review in wake of WikiLeaks disclosure Leaked U.S. document links China to Google attack Update: Researchers track cyber-espionage ring to China Google, China now playing cat and mouse? McAfee: 'Amateur' malware not used in Google attacks Military warns of 'increasingly active' cyber-threat from China China: Google 'totally wrong' to stop censoring Update: Google stops censoring in China Google's China ad partners wait in 'incomparable pain' Google may soon leave China, reports say More in Security Center

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Computerworld - Both Google Inc. and the Chinese government appear to be leaking word that the search firm may soon shutter its operations there as negotiations between the two break down. The Wall Street Journal reported today that the Chinese government has begun informing news Web sites in that country that Google's Chinese site is likely to close soon. Google first threatened to halt its operations in China after disclosing in January that an attack on its network from inside China was aimed at exposing the Gmail accounts of Chinese human rights activists. At the time, Google also said it was reconsidering its willingness to censor search results of users in China as required by the government. Google has since been negotiating with the Chinese government to find a way to continue operating in the country. Google did not respond today to requests for comment on the state of the negotiations with China. "I think Google thought China would be flexible," said Rob Enderle, an analyst with the Enderle Group. "As the U.S. government has often found, flexibility isn't something you generally look for in China with regard to Western ideas of what human rights should be. This is China playing hardball, and it once again would indicate that when you negotiate with a government, you are generally at a massive disadvantage." Google's continuing stand against China has been met mostly with support from industry watchers, who say it is helping the search giant has overcome the major hit in good will it's taken in recent years by ceding to China's censorship demands. Dan Olds, an analyst with The Gabriel Consulting Group, said the latest reported statements on the negotiations probably indicate that there's been a major rift between the two sides. "I think that the latest reports we're hearing about Google leaving China signal an authentic breakdown in talks rather than typical posturing," Olds said. "From what I'm seeing, there has been a long-term philosophical conflict at Google ever since they decided to play by the Chinese government's rules on search. I think Google's stand on principal now, is in large part fueled by their discomfort in agreeing to play the role of censor in the first place. It's goes against their fundamental belief in freedom of information and the social good arising from that," he added. If Google does leave China, Microsoft could be hit harder by critics of its decision not to censor search results in China. Microsoft executives have made clear of late that the company will remain in China no matter what the resolution of Google's battle with the government there. While Enderle said that Microsoft shouldn't suffer too much ill will from staying in China and continuing to censor search results, Olds suggested that the company could be pummeled by bad press. "Google leaving China while Microsoft stays and, assumedly, continues to cooperate with the government by censoring content may certainly bring some bad press to Microsoft," added Olds. "No one argues that China censoring the Internet is a good thing or that it is within their rights, but companies have complied with this requirement in order to get a piece of the massive and growing Chinese market. If Microsoft continues to run censored search for China, I would expect to hear plenty of widespread criticism -- some of it perhaps even fueled by Google." Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin, or subscribe to Sharon's RSS feed . Her e-mail address is sgaudin@computerworld.com. Web giants attacked White House orders security review in wake of WikiLeaks disclosure Leaked U.S. document links China to Google attack Update: Researchers track cyber-espionage ring to China Google, China now playing cat and mouse? McAfee: 'Amateur' malware not used in Google attacks Military warns of 'increasingly active' cyber-threat from China China: Google 'totally wrong' to stop censoring Update: Google stops censoring in China Google's China ad partners wait in 'incomparable pain' Google may soon leave China, reports say Full coverage: Web attacks

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CIO - Like most Internet-savvy folks, IT professionals leave bits and pieces of their personal information and professional history scattered across many different social media sites: Facebook, Twitter, LinkedIn, Google+, not to mention dedicated job search sites like Dice.com. It's a trail of valuable information for IT recruiters, but it's not an easy one to follow. That's where Dice's new Open Web tool comes in. Open Web, which is still in beta, pulls a candidate's information together in one place, making it easy to for recruiters and IT hiring managers to find and organize information and streamlines the recruiting process. "One of the things recruiters have told us is they want the same granular search functionality we use in our resume database, but they want to be able to use that more broadly," says Jennifer Bewley, Dice.com's vice president of Investor Relations & Corporate Communications. "They want more consistency of information; a much deeper, broader look at a candidate over and above what people tend to include on a generic resume or cover letter, and that's what Open Web can give them," she says. Behind Dice.com's Open Web Howard Lee, the architect behind Open Web, explains that the tool is "a searchable index of individuals and their profiles based on aggregate data from across the spectrum of social media sites, both personal and professional." In layman's terms, Open Web gathers and standardizes information about people from nearly 50 social media sites to give recruiters and hiring managers a 360-degree view of that individual and their relevant activity - whether they have an active resume on a site like Dice.com, or are currently employed and answering questions on a technical forum site, blogging or posting about their hobbies on Facebook, Lee says. "Instead of waiting for qualified, experienced candidates to come to you, you can search for and contact these folks where they are, which drives greater efficiency," Lee says. And using Open Web can gain recruiters access to "passive" IT talent that may already be employed, might not actively be looking for a new position, but who may be open to an opportunity nonetheless, he says. "Hiring managers visit many places in their search for candidates with the right skills and experience for their open positions. In today's social grid, that's a big dig - consuming a lot of time putting together disparate pieces of information from across the web," said Scot Melland, chairman, president and CEO of Dice.com, in a statement announcing the tool's release in January 2013. "Open Web makes it easy by consolidating all kinds of valuable, public information about technology candidates in one place. In a few seconds, employers get unique profiles with real depth allowing both an understanding of the candidates' qualifications and how to approach tech professionals on a more personal, direct level," Melland says. Finding Hidden (or Passive) IT Talent Open Web is currently in beta while Dice gathers feedback from users, Bewley says, and about 1,200 Dice customers are currently using Open Web on a monthly basis. Because Open Web creates a complete picture of professional tech talent using a number of sources, it simplifies the search for recruiters and hiring managers, and gives them access even to those 'hidden gems' that might otherwise be inaccessible, she says. "Not only is there a different, deeper level of information about a candidate, but recruiters can customize their pitch to the candidates," she says. "Even if talent's currently employed, if you show people their 'dream job,' they are going to jump at the chance," she says. Lee agrees. "The people that are in high demand will already be employed, so it's a sourcing product as opposed to just a resume database. Many of these folks always are open to new and better opportunities." One of the benefits in being able to pull information from across a user's entire Internet presence is giving employers, hiring managers and recruiters a much broader and deeper view of candidates as a whole person, says Bewley. That depth can help ensure the right hiring decision is made, and that the candidate is the right fit for not just the position, but the company's culture and work environment. "I always say that the closer you can get to the core of the person, the better hiring decision you'll be able to make," Bewley says. Sharon Florentine covers IT careers and data center topics for CIO.com. Follow Sharon on Twitter @MyShar0na. Email her at sflorentine@cio.com Follow everything from CIO.com on Twitter @CIOonline and on Facebook. Read more about careers in CIO's Careers Drilldown.

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IDG News Service - Security researcher Mikko Hypponen has canceled his talk at an RSA security conference in San Francisco, in response to a report that the security division of EMC allegedly received $10 million from the National Security Agency to use a flawed random number generator in one of its products. In an open letter on Monday to Joseph M. Tucci, EMC's chairman and CEO, and Art Coviello, executive chairman of RSA, Hypponen, who is chief research officer at Finnish security company F-Secure, referred to a Reuters news service report which stated that RSA accepted a random number generator from the NSA, and set it as the default option in its product BSafe, in return for the payment from the NSA. The RSA took money "secretly" from the NSA to embed the Dual EC DRBG (Dual Elliptic Curve Deterministic Random Bit Generator) technology into its BSafe toolkit, according to the report on Friday. The number generator used in a 2006 standard from the National Institute of Standards and Technology came under scrutiny after former NSA contractor Edward Snowden suggested it provided back-door entry to NSA snooping, according to reports. RSA denied entering into a secret contract with the NSA. "We made the decision to use Dual EC DRBG as the default in BSAFE toolkits in 2004, in the context of an industry-wide effort to develop newer, stronger methods of encryption. At that time, the NSA had a trusted role in the community-wide effort to strengthen, not weaken, encryption," it said in a statement Sunday. Hypponen said RSA had not denied receiving $10 million from the NSA to use the random number generator. "You had kept on using the generator for years despite widespread speculation that NSA had backdoored it," he wrote. The researcher said he didn't expect EMC or the conference to suffer as a result of the alleged deals with the NSA. Nor did he expect other conference speakers to cancel. Most of the speakers at the conference are American so why would they care about surveillance that's not targeted at them but at non-Americans, Hypponen wrote. Surveillance operations by U.S. intelligence agencies are targeted at foreigners, he added. "However I'm a foreigner. And I'm withdrawing my support from your event," the Finnish researcher wrote. He had earlier tweeted that "If the Reuters story is true, I - for one - will be cancelling my invited talk and my panel participation in the upcoming RSA Conference." The RSA conference runs from Feb 24 to 28. Among the keynote speakers and other speakers, listed on the website for the conference, are executives from Microsoft, Juniper Networks, Cisco, McAfee, Symantec and Hewlett-Packard. Hypponen was to speak on "Governments as Malware Authors" at the conference. The researcher said he had spoken eight times at RSA conferences in the U.S., Europe and Japan. "You've even featured my picture on the walls of your conference walls among the 'industry experts,'" he wrote in the letter. EMC could not be immediately reached for comment on Hypponen's decision. John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com

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IDG News Service - When Yahoo Mail turned 16 earlier this month, the company celebrated by giving it a new, Gmail-like interface. It might now wish that it hadn't -- thousands of users have taken to the Web to complain about things they don't like. With more than 100 million daily users, Mail is important for Yahoo. It's one of the company's most prominent services, and CEO Marissa Mayer has said it's one of the top things she wanted to improve to attract new users. Her struggles with Mail highlight the challenges of redesigning popular online services -- people often don't like change. They're also a reminder that Mayer, a former Googler, can't fix Yahoo by simply carrying over things that Google does well.    Yahoo's new Mail, as pictured on Oct. 18, 2013. A Yahoo spokesman said it's typical with any significant product change to see a mixed reaction from users, "particularly in the beginning and with products that have a large user base." Mail users have expressed their displeasure on a Yahoo forum for Mail users. "The new version is just horrible," grumbled one. "I've been using Yahoo Mail for many years, and I've never seen anything like this mess." "What a fiasco," said another. Based on the number of votes for each suggestion here are the top five reasons people are fed up with the new Mail. 1. Please bring back tabs. The new Yahoo Mail no longer has tabs, which made it easy to open multiple emails at once. That feature "placed Yahoo Mail head and shoulders above the competition," wrote one user. The suggestion to bring back tabs had amassed more than 55,000 thumbs-up by Friday afternoon. Yahoo responded on the forum that it was "actively listening to user feedback so we can continuously make improvements." 2. Folders are hard to access. With nearly 13,000 votes, users are complaining they can't easily view their folders without leaving their inbox. "I want to monitor new emails to my inbox and my folders at the same time," griped one user. "Put the old system back in place," another person said, in one of nearly 700 comments on the topic. 3. Put the formatting toolbar back at the top. More than 12,000 people voted for a suggestion to put the formatting toolbar at the top of the compose window. And while you're at it, make it color. 4. Where did the buttons go? Some users are finding it tricky to do basic things, like saving a draft of an email. Some also want the filtering, formatting and send buttons back. As Yahoo explained in its response, users can now close and save a draft by clicking an "X" -- which is how Google does it in Gmail.

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IDG News Service - Hewlett-Packard released new "converged systems" on Monday that aim to get customers up and running quickly with virtualized applications and big-data analytics. If it sounds familiar, it should: HP released similar products earlier this year and in 2011, but it's mothballing those and starting again with new systems that it says are more tightly integrated, allowing customers to purchase and deploy them in 20 days. The new systems share common infrastructure components, which means they will also be easier to manage and support, according to Tom Joyce, senior vice president and general manager of HP's Converged Systems division, a new business unit that was formed in April. HP announced the products at its Discover conference in Barcelona, along with a third system for desktop hosting. The products combine HP servers, storage, network gear and software in systems that HP designs and assembles at the factory. Converged systems are becoming popular: Vendors say that by integrating the parts themselves, they can provide better performance and accelerate deployment times for customers. A downside is that customers get limited options for configuration. Two of the HP systems appear to replace earlier efforts. The ConvergedSystem for Virtualization, for running applications such as SharePoint and Exchange, has similar components to the HP VirtualSystem, which HP launched in 2011 and is now discontinuing. Similarly, the new analytics product, the ConvergedSystem 300 for Vertica, is a substitute for the HP AppSystem for Vertica, which was announced nine months ago and is also being discontinued. Those earlier products were really "reference designs" that came with more configuration options and were not as fully integrated out of the factory, according to Joyce. Customers now want faster times to deployment, and that's what HP is providing, he said. "We took what we learned from the HP VirtualSystem and productized it, so you can now order it in 20 minutes and have it show up in 20 days," Joyce said. HP isn't the only company to have hit the restart button on its converged products. Dell pulled the plug on its all-in-one virtualization boxes a few years ago and replaced them with its Active Systems line. "This whole workload-optimized system market is fairly new, and not every product will work for every vendor," said Charles King, an analyst with Pund-IT. Sometimes customers don't bite, and other times the systems turn out not to be a good fit for the vendor, he said. But it's a type of product customers seem to be interested in. Oracle, IBM and VCE - the alliance of Cisco, EMC and VMware -- also sell converged systems. HP's ConvergedSystem for Virtualization is targeted at VCE in particular. "We have them in our sites, no question," Joyce said.

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Computerworld - Google's Chrome OS -- and, by extension, its Chromebooks -- sure have come a long way. When Chrome OS first came into the world three short years ago, it was a bare-bones platform that could hardly qualify as a real operating system. The first Chrome OS computer, the beta-tester Cr-48 notebook, was a clunky utilitarian machine. The first commercial Chromebook -- the Samsung Series 5 -- was better, but still a far cry from anything you'd describe as a refined piece of technology. Fast-forward to today: Chrome OS itself has grown into a polished and mature cloud-centric OS that offers a unique set of benefits compared to a more traditional computing setup. And this week, Google announced the HP Chromebook 11, a sleek-looking $279 laptop that appears to be the company's new flagship entry-level system. So is the HP Chromebook 11 the right computer for you? I've been spending some time getting to know the new laptop this week. Here are some thoughts on what it's like to use. Body and design While it's clearly not a high-end computer, the HP Chromebook 11 works hard to bring design and style into the Chrome OS universe. The laptop has a clean and modern look, with a glossy white plastic finish complemented by your choice of blue, green, yellow or red accents, which appear around the keyboard and in two pads on the bottom of the device. The HP Chromebook 11 has a clean and modern look, with a glossy white plastic finish complemented by your choice of blue, green, yellow or red accents The glossy white look isn't going to appeal to everyone's tastes -- it doesn't exactly give off a premium vibe. But then again, the Chromebook 11 isn't meant to be a premium product. The look does bring to mind the appearance of Apple's classic white MacBook, however, and the accents, clean lines and lack of in-your-face branding -- or any visible screws or vents -- creates an attractive all-around computer most folks would be proud to pull out of a bag. (The Chromebook 11 is also available in an accent-free black design, if that's your cup of tea.) Taking a cue from the high-end Chromebook Pixel -- the $1,300 luxury Chrome OS laptop that Google released earlier this year -- the Chromebook 11 has a four-color Googley-looking light bar on its top that glows with different colors based on the laptop's status and activity. That's the only marking on the computer's upper cover -- no logos, no HP name, nothing else. Google's influence on the design is apparent in that regard; as with the Nexus Android devices, the computer feels more like a Google device built by HP than a regular HP product. The minimalist approach continues around the Chromebook's sides: The right and front are smooth and barren, while the left houses a 3.5mm headphone jack, two USB 2.0 (not 3.0) ports and a micro-USB charging port. The last item there is particularly significant, as that's the same type of port used on nearly all Android phones and tablets; as you can imagine, having that standard in place on a laptop could save you a lot of hassle when it comes to keeping your gadgets juiced up at home or on the road. I tested the included Chromebook micro-USB charger with a few different phones and tablets, and it worked A-OK for charging those. The reverse works, too, with a caveat: If you plug a regular phone charger into the Chromebook 11 while the computer's off, it'll charge it slowly. If you plug it in while the Chromebook's running, though, you'll get a warning that a low-power charger may not be able to keep up with the computer's consumption. Given the low output capacity of a typical phone charger, that's not surprising.

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IDG News Service - Carol Bartz has been fired from her job as Yahoo CEO and replaced on an interim basis by the company's chief financial officer, Tim Morse, Yahoo said on Tuesday. Bartz sent a brief e-mail to employees saying she had been fired by Yahoo's chairman, according to the Wall Street Journal's All Things D blog, which was the first to report her departure. "I am very sad to tell you that I've just been fired over the phone by Yahoo's Chairman of the Board. It has been my pleasure to work with all of you and I wish you only the best going forward," Bartz wrote. The struggling search company has created an "executive leadership council" to help Morse run the company and to conduct a "comprehensive strategic review" aimed at getting Yahoo back on a growth track. The council includes Yahoo co-founders Jerry Yang and David Filo. Bartz's tenure as CEO began in January 2009 after Yang announced plans to step down. She took over following an extensive courtship in which Microsoft tried to acquire Yahoo, but which eventually turned into a partnership between the companies. That partnership hasn't paid off as well as Yahoo hoped. Revenue at the company continues to fall, and its display advertising business, where it historically was a leader, has begun to suffer too. "It's not a surprise" to see Bartz go, said Greg Sterling, an analyst at Sterling Market Intelligence. At the company's recent annual meeting, a shareholder called Bartz a "lame-duck CEO" and called for her resignation. Yahoo Chairman Roy Bostock defended her at the time. Bartz was widely supported in the beginning. "She was kind of a breath of fresh air for a while," said Sterling. She had a strong track record as CEO of Autodesk and before that as an executive at Sun Microsystems, and had a "no-nonsense" style, Sterling said. She was known for her colorful language and dropped the "F-bomb" at least once during a company earnings call. Bartz made a number of organizational changes and for a while had the bad economy to blame for Yahoo's lackluster performance, Sterling said. But ultimately she failed to retain some top talent who have left the company since she took over. "There were just a ton of great people that came out of there that abandoned ship," he said. Yahoo needs a dynamic leader who will get people excited and bring a strong product vision, Sterling said. Morse would clearly be an interim leader while the company looks to hire a permanent replacement, he said. Taking on a new leader while the company continues to struggle will be a challenge. "The problem with a new CEO is if you have more of a revolving door," Sterling said. Often, new leaders want to bring in their trusted advisers and remove some existing executives. In a statement, Bostock thanked Bartz for "her service to Yahoo! during a critical time of transition in the company's history, and against a very challenging macro-economic backdrop." At the time of this report, Yahoo's shares were up more than 6 percent in after-hours trading, at $13.72. Nancy Gohring covers mobile phones and cloud computing for The IDG News Service. Follow Nancy on Twitter at @idgnancy. Nancy's e-mail address is Nancy_Gohring@idg.com Search war Yahoo can't stall Bing rollout in Taiwan, Hong Kong Google keeps Bing, Yahoo at bay in search business Google updates Google Now, makes it more prominent on phones Yahoo to focus on search -- and Google Microsoft's Bing counters Google with Yelp partnership Mozilla dumps Yandex as default search for Russian Firefox Google aims to make search smarter, easier Microsoft Bing goes social in search war with Google Facebook tries to out-Google Google with new search tool Google, Microsoft each seek search 'game changer' More in Internet Search

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IDG News Service - Hewlett-Packard's first Windows 8.1 tablet will ship in November, along with Android tablets that have smaller screens and powerful graphics. HP's Omni 10 (2) The Omni 10 will have Windows 8.1 and run on Intel's Atom Z3000 processor code-named Bay Trail. The tablet, with a 10-inch screen, will offer nine hours of battery life, according to the company. Specifications and pricing were not immediately available, but Intel has said that starting prices for Windows 8.1 tablets with Bay Trail chips could range from $350 to $500. The Slate 7 Extreme and Slate 8 Pro Android tablets, which will run on Nvidia's Tegra 4 processors, also were announced Thursday. They are being positioned as all-purpose tablets for Web browsing, gaming and productivity. Tegra 4 is capable of supporting 4K displays and the chip is already used in Nvidia's Shield handheld gaming console for high-definition games. After its TouchPad fiasco, HP reentered the consumer tablet market in February when it announced the Slate 7, which sells for US$139. The new tablets will join a lineup that also includes Slate 10 and SlateBook X2, a 10-inch Android tablet that sells for $479 with a keyboard. HP also announced a range of hybrids and laptops starting at $599 that will ship in the coming months with Windows 8.1, which is due out on Oct. 17. HP's new Spectre 13 Ultrabook has a 2550 x 1400 pixel touchscreen, with nine hours of battery life. It comes with a low-power fourth-generation Core processor code-named Haswell and is priced starting at $999. A version of the laptop with a detachable screen called the Spectre 13 X2 was also announced starting at $1,099. The laptops can be ordered starting Oct. 16, though a shipping date was not announced. Also announced were two consumer-grade Pavilion laptops with detachable screens. The Pavilion 11 X2 has an 11.6-inch screen, while the Pavilion 13 X2 has a 13.3-inch screen. The laptops will come with either Intel's Haswell or Advanced Micro Devices' A6 processors and will be available in the U.S starting at $599.99. Agam Shah covers PCs, tablets, servers, chips and semiconductors for IDG News Service. Follow Agam on Twitter at @agamsh. Agam's e-mail address is agam_shah@idg.com

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Computerworld - Doing battle in a $9 billion Unix server market in seemingly permanent decline is not for the timid. Designing a competitive microprocessor is very costly, so the easy path for smaller vendors is to simply drop out. Nonetheless, one of those smaller vendors, Fujitsu, says it's in the Unix market for the long haul. The company is committed to developing its Sparc64 chip for Unix servers in an effort to, among other things, keep IBM from monopolizing the business, says Noriyuki Toyoki, corporate senior vice president and the head of Fujitsu's server division. IBM already has one giant cash cow thanks to its dominance of the mainframe market, and if it came to dominate Unix in the same way -- and it already owns more than half the market, according to IDC -- the industry and corporate users would lose, according to Toyoki. "Customers need alternatives to get the best value," he said in an interview. Fujitsu and partner Oracle each develop a version of the Sparc chip. They jointly design Sparc systems and resell each other's products. Though Oracle has been expanding the role of its own Sparc designs, Toyoki said the future of Fujitsu's own Sparc64 chip is secure. The Unix market may be shrinking, he said, but it is still large enough to support multiple RISC architectures. "Frankly, we would not use Oracle's Sparc chips in our servers," Toyoki said. He acknowledged that the Oracle chips "are very efficient, especially for throughput operations," but added that Fujitsu's customers need what he called RAS: the reliability, availability and serviceability capabilities that bleed into Sparc64 from its mainframe systems. Also, he said, Fujitsu is "the last Japanese company doing processor development. We'd like to keep doing it." Fujitsu is usually listed in the top five Unix vendors, but trails far behind IBM, Oracle and Hewlett-Packard. This version of this story was originally published in Computerworld's print edition. It was adapted from an article that appeared earlier on Computerworld.com.

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Computerworld - Follow the IT money in 2010, and it will lead to yet more projects designed to cut the cost of doing business. You'll also find a slew of smaller-scale initiatives that have a relatively quick payback or are laser-focused on a wider enterprise business goal, such as improving customer service or product quality. Moreover, an increasing portion of what are shaping up to be relatively flat IT budgets at most companies will be devoted to streamlining and offloading rather than bulking up internal IT infrastructure. At $3.5 billion Sunoco Inc., for example, CIO Peter Whatnell explains that he is in the process of evaluating Google Apps and other so-called cloud offerings in conjunction with an overall desktop virtualization initiative. "Our immediate goal is to reduce internal costs," says Whatnell. "Sunoco has 8,500 users, but 50% to 60% of them only need access to two or three office productivity applications. We're looking to see if there's a way to provide those without the support costs associated with Wintel on their desktops." As part of the same cost-cutting initiative, Sunoco plans to move several hundred users to thin clients on the desktop, which will be connected to "everything virtualized on the back end," Whatnell says. "If there's a problem, we have UPS deliver a cardboard box with a new [thin-client] device," he explains. "The user plugs it in and gets access to back-end applications. The mailroom becomes our desktop technician. It's the long-term ownership costs we're looking to take out." IT executives are feeling the squeeze. A little less than one-third of the 312 respondents to Computerworld's 2010 Forecast survey said they expected their organizations' IT budgets to kick up in the new year. Most are dealing with flat budgets. And 37% said budget constraints and economic pressures are the No. 1 management challenges they will face in the next 12 months. Therefore, removing long-term IT costs is the main goal and will remain so throughout 2010, CIOs say. The key rationale for technology investments will be to save even more money down the road. Sharp Eye on the Future Bargreen Ellingson Inc., a restaurant supply and design company in Fife, Wash., is in the midst of a $5 million, multiyear ERP implementation project that it started in February 2008 -- smack dab in the middle of the recession. This year, with the foundational elements of the ERP system in place, the company will begin leveraging the system's business analytics capabilities. Also high on the IT agenda is collaborating with the business to streamline various processes, such as managing inventory, to take full advantage of the new IT capabilities. "A couple of years ago, we knew the current economy was on the horizon and that we were headed into a recession," says Bargreen CIO Jeffrey Greenaway. "We purposely decided to take on a new ERP system because we wouldn't be going at 110% and we could bring in the necessary business people who can't afford to dedicate themselves to this kind of project during busy times." In 2010, he says, it's all about taking out costs by finding and implementing ways to make the business more efficient. 6 hottest skills for 2010 Budget tips for the new year 11 predictions for 2010 Cloud: Love it or hate it? Servers get supersized Testing out new tech Top IT stories of 2009 Opinion: IT's future lies in sharing Opinion: Time for a little 'era-awareness'

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Computerworld - No matter where I go, IT managers ask me, "How can I motivate my technical team?" I love that they ask that question, since it tells me that as an industry, our managerial maturity is improving. Fifteen years ago, I was more often asked about process. The short answer is that you can't motivate your team. Motivation is an internal emotional state, and you can't crawl into someone else's soul and make them motivated any more than you can make someone love you. Fortunately, I have a longer answer: You can create conditions under which people are likely to find their own motivation. You can offer people an opportunity to be motivated. With geeks, the best way to offer that opportunity is to master the motivational power of problem statements. We geeks love problems, and problems at work, presented clearly and with specifics, tell us how we can win at work. Not only do we devote our careers to solving problems; we are dependent on problems. Without a good problem statement, we don't really know what to do. Just think back to the last conversation you had with a nontechnical stakeholder asking for something that didn't make any sense to you. You probably blurted out something like "What problem are you trying to solve?" or "What goal are you trying to achieve?" The most elegant thing you can do to motivate geeks is to define a problem that your team will want to solve. You do this not with annoyingly vague and emotional mission statements, but with clearly articulated and achievable goals. For example, you could start by saying, "We need to reduce the costs of software testing while improving its effectiveness." But to make that statement motivational, you need to take one more step that turns it into something geeks will find intriguing or exciting. You can do this easily enough by focusing on one or more of these four qualities or actions: Value: We geeks love to know that our work provides measurable value to an organization. That knowledge justifies our faith in technology's ability to drive progress. With that in mind, you might say, "We need to reduce the costs of software testing while improving its effectiveness. Reducing the post-release call volume by 10% will lower our costs by 5%." Difficulty: We love to tackle hard (but not impossible) problems. Simple things are boring, but juicy problems are a joy. Generally, constraints make problems difficult. Therefore, for example, "We need to reduce the costs of software testing while improving its effectiveness in time to test the June 1 release of the product." Learning: We love to learn. Most geeks like the challenge of engaging with new ideas as long as they have the time and resources they need to master them. This could lead you to say, "We need to reduce the costs of software testing while improving its effectiveness by adopting the most up-to-date testing methodology and tools." Competition: Yes, we love to compete with worthy opponents for pride and bragging rights. This instinct can be tapped by saying something like "We need to reduce the costs of software testing while improving its effectiveness to make our June 1 release the highest-quality software the company has ever introduced." When you invite your team to engage in the joy of solving important problems, you create an environment in which their natural motivation can flourish. Paul Glen, CEO of Leading Geeks, is devoted to clarifying the murky world of human emotion for people who gravitate toward concrete thinking. His newest book is 8 Steps to Restoring Client Trust: A Professional's Guide to Managing Client Conflict. You can contact him at info@leadinggeeks.com. More by Paul Glen Paul Glen: How can you wield influence if you don't know what it is? Paul Glen: For geeks, avoiding blame is a silent career killer Paul Glen: When you've had it with a stakeholder Paul Glen: Nobody wants you to be a technology vending machine Paul Glen: Geeks love problems, so give them some Paul Glen: The secret to keeping processes vital Paul Glen: How to deal with a toxic team Paul Glen: The hazards of literal listening Paul Glen: Even if you can't measure it, you still must manage it Paul Glen: Being right vs. not being wrong Opinions

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IDG News Service - Intel's recently introduced Atom chips code-named Bay Trail will be in 10 tablets and hybrids by the end of November, when the holiday shopping season takes off. That's less than Intel hoped for, but it is faster adoption for Atom chips in tablets than for their predecessors, said Brian Krzanich, Intel's CEO, during a call on Tuesday to discuss third-quarter earnings. "We've seen 50 design wins with half of them being 2-in-1 devices," Krzanich said. "We see it continuing to grow as we enter next year." Intel is using the term "2-in-1" to describe hybrids, which can function as both tablets and laptops. Detachable keyboards can be attached to turn tablets into laptops. The first Bay Trail tablets that have already been announced run on Windows 8.1 and start at $299. But there will be new tablets running on Android by Thanksgiving weekend, Krzanich said. Intel has projected Bay Trail tablets with Android to start as low as $150. Windows-based Bay Trail tablets have already been announced by Dell, Toshiba, Asustek Computer and Hewlett-Packard. Bay Trail chips are expected to provide more than eight hours of battery life. The chips are capable of better graphics than previous chips code-named Clover Trail. The first Bay Trail tablets will have only 32-bit versions of Windows 8.1. The first 64-bit tablets will come in the first quarter of next year, Intel has said. Krzanich recognized the importance of the tablet market and said the company needs to accelerate growth in the area as PC shipments slump. Intel is also trying to push its fourth-generation Core processors code-named Haswell into tablets and hybrids. Microsoft's Surface Pro 2 tablet, which ships on Oct. 21, runs on the Haswell processor. Agam Shah covers PCs, tablets, servers, chips and semiconductors for IDG News Service. Follow Agam on Twitter at @agamsh. Agam's e-mail address is agam_shah@idg.com

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InfoWorld - It's been a big year for Apache Hadoop, the open source project that helps you split your workload among a rack of computers. The buzzword is now well known to your boss but still just a vague and hazy concept for your boss's boss. That puts it in the sweet spot when there's plenty of room for experimentation. The list of companies using Hadoop in production work grows longer each day, and it probably won't be long before "Hadoop cluster" takes over the role that the words "crazy supercomputer" used to play in thriller movies. The next version of the WOPR is bound to run Hadoop. The area is flourishing as the core project attracts a wide collection of helper projects that organize the workload and make it simpler to manage a collection of jobs to run at particular times. There's HDFS, a standard file system that can organize the data spread out around the cluster; Hive, a data warehousing layer for making sense of this data; Mahout, a collection of routines for trying to learn something from said data; and ZooKeeper, a tool for keeping all of the balls in the air. At least a half-dozen or more other open source tools live in a stable orbit around Hadoop. [ Explore the current trends and solutions in BI with InfoWorld's interactive Business Intelligence iGuide. | Read about InfoWorld's 2012 Technology of the Year Award winners. | Read about InfoWorld's top 10 emerging enterprise technologies. | Discover what's new in business applications with InfoWorld's Technology: Applications newsletter. ] The open source projects are just the beginning -- a surprisingly large number of companies are emerging with the plan of helping people actually use Hadoop. Some are just selling support, and others are building their own tools that sit alongside Hadoop and make it easier to use. This kind of competition is usually seen as open source at its best. There is a core collection of packages that serve like a standard to keep everyone in synchrony. Each of the groups is competing to add the right sauce that will attract customers, both paying and nonpaying. There continues to be controversy over just how much is rolled into the central collection, as there can be in any major open source project, but the amount of experimentation is so large that it's hard to be too focused on the amount of sharing. To get a feel for the excitement, I took four major collections out for a test-drive. I powered up a cluster of nodes on Rackspace, installed the tools, pushed the buttons, and ran some sample jobs. It's getting to be surprisingly easy to spend a few pennies for an hour or two of machine time -- so much so that I found myself debating whether it was worth leaving my cluster idling over lunchtime. Lest anyone doubt the efficiency of cloud computing, I noticed that the rate for my cluster of relatively fat machines with 4GB of RAM was less than the cost to park a car around the corner. The parking meters spin faster.

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Computerworld - Google is giving Gmail users a glimpse of design updates that will roll out over the next few months. Those updates will make the email service look a whole lot like the company's just-launched social network, Google+ . In a blog post Thursday, Jason Cornwell, a user experience designer at Google, noted that the company is aiming to give Gmail a cleaner look and make it easier to use. Gmail isn't the only Google application that's getting a makeover this summer. According to Cornwell, Google Calendar will also get a new look that will be revealed in the next few days. "This is part of a Google-wide effort to bring you an experience that's more focused, elastic, and effortless across all of our products," Cornwell wrote. "The changes are not going to happen all at once. We know that you love and care about Gmail as much as we do, and we'll be working on these upgrades gradually over the next few months to allow plenty of time to understand and incorporate your feedback into the evolving design." Ezra Gottheil, an analyst at Technology Business Research, said it makes sense that Google wants to create a consistent look for all of its services. "A consistent look is essential for branding," he said. "People should know they're on a Google property. Even someone glancing at someone else's screen should know they're on a Google property. It may be that Google+ was just the first view of the new look." As of Thursday, users could try out two new combinations of colors and graphics for their Gmail interfaces. The new design options, which Google calls "themes," are known as Preview and Preview Dense; they pick up on the look of Google+ and make Gmail pages more airy with a lot more white space. With the new themes, Gmail messages look quite a bit like status updates on the page. The new themes can be found under the Themes tab in Gmail Settings. "These are not major changes. I think [Google] implied that the coming changes would be incremental, which is a good approach," said Gottheil. "They want their look to be current. And a consistent look makes everything easier to use. To the extent that there's overlapping functionality -- and there is -- you want the same functions to look the same and, to the extent possible, be in the same place." Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin, or subscribe to Sharon's RSS feed . Her email address is sgaudin@computerworld.com.

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Computerworld - Early this past summer, well before the financial meltdown in mid-September, CIO Michael Twohig met with the executive leadership at Clean Harbors Environmental Services Inc. in Norwell, Mass., to discuss the company's 2009 budget. It was the first of many meetings intended to address what they saw as a troubling economy in the coming year, given conditions in the financial markets and general economic indicators. "Not that we had a real crystal ball, but we were concerned about the direction the future would be taking," Twohig says. Despite that early and clear-eyed start, Twohig says he's back to reviewing his 2009 plan, thanks to the steady drumbeat of bad economic news that started with September's calamity on Wall Street. He says he is assessing the immediate actions he would take should the economy go into a total tailspin. He's working from two plans, based on worst- and best-case scenarios. That's a common practice, except that now, "Plan B has been heightened," he says. If put into action, it would call for a significant cut in capital expenditures, the bulk of which would be aimed at the development side of the house. "We always try to run a tight ship, but I'm looking at which projects we could literally do without," says Twohig. Like those caught up in the stock market's wild ride, many IT leaders -- even those who foresaw a tough 2009 -- are in a heightened state of uncertainty regarding next year's spending plans. And like Twohig, many of them are revising their spending plans or at least preparing to be fluid and ready to respond to any number of scenarios. Shvetank Shah, executive director of the IT practice at The Corporate Executive Board Co., notes that in a survey of 52 IT organizations, 78% of the respondents said that they're re-evaluating their 2009 budget plans, 67% are putting nonessential projects on hold, and 57% are reducing their use of consultants and contractors. (Read more of Computerworld's ongoing economic coverage.) What stands out, Shah says, is "the speed and extent to which the lights are being switched off." In mid-August, CIOs were looking at 2.8% budget increases, according to his firm's survey, but four weeks later, budgets were frozen or at least under heavy scrutiny. Analyst firms such as Gartner, IDC and Forrester have also revised their IT spending forecasts, sometimes drastically. The consensus is that global IT spending will likely fall somewhere between flat and 4% growth. "On a daily basis, people don't have an idea of the full impact of what's happening," says Gartner analyst Kurt Potter. In September, a few weeks before the financial meltdown, IT executives who responded to Computerworld's annual Forecast survey were already registering concern: 79% said they were either somewhat or very worried about the economy. And the percentage of respondents who reported that their IT budgets would increase in the next 12 months dropped from 47% in last year's survey to 28%. With this unusual lack of visibility into next week's business conditions -- much less next year's -- IT's marching orders are shifting to emphasize flexibility, especially as business priorities and resources change. Here are six new factors to consider as the calendar page flips from a very dark end of 2008 to a decidedly murky 2009. 1. Understand the Credit Crunch Today's credit crunch directly affects IT because, for many companies, technology is the No. 1 "capex" (capital expenditure) item, Shah says. That means IT leaders need to pay more attention to financial metrics such as the weighted average cost of capital, or WACC. "What's different about this crisis is it's a capex crisis," because it involves expenditures used to acquire or upgrade physical assets, he says. WACC measures the rate that a company is expected to pay to finance its assets. The higher the WACC, the higher the "hurdle rate" in a return-on-investment calculation, or the minimum rate of ROI that must be met to undertake a project. The 9 hottest skills Cool office bling Juicy predictions Six budget tips

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Computerworld - SanDisk this week released its first wireless mobile drives, both of them based on NAND flash memory, which is substantially more resilient to the bumps and bruises of travel than a hard drive. The two flash drives differ in capacity and form factor. The Connect Wireless Flash Drive is basically a thumb drive with a microSD slot. The Connect Wireless Media drive is a square (about half the size of a playing card) flash drive with a standard-sized SD card slot. The idea behind these drives is wonderful. You can purchase a mobile device - a phone, a tablet, whatever - and use the wireless drives to supplement their onboard storage. My iPhone 5, for example, only has 16GB of capacity, so having an additional 32GB or 64GB is great. Neither of the drives comes with internal storage. The Connect Wireless Flash Drive comes with a microSD card slot and an included 16GB or 32GB card, depending on which one you buy. The Wireless Media Drive comes with a standard SD card offering 32GB or 64GB of capacity. Both work wirelessly via Wi-Fi (802.11 b/g/n); no Internet connection or router is required. SanDisk's 32GB microSD card for the Wireless Flash Drive The Connect Wireless Flash Drive has a slide-out USB 2.0 connector that works like any thumb drive. The Media Drive comes with a USB 2.0 cable. Yes, USB 2.0. USB 2.0? Therein lies my first knock. Why use USB 2.0 when USB 3.0 -- at 5Gbps -- is 10 times faster? Using outdated technology means that when you're downloading movies to these drives, you'll have time to go out and grab some popcorn and a drink. Uploading an .mp4 of Star Wars (1.81GB) took 5 minutes and 12 seconds. (The larger Connect Media Drive, however, almost halved the upload time; it needed only 2 minutes, 28 seconds to upload the movie.) When I tried streaming Star Wars to my iPhone 5 from the Wireless Flash Drive, it took more than four minutes just to load and then paused to buffer a few moments after play began. After that, it streamed seamlessly. I then tried walking away from the flash drive with my iPhone in hand, and after about 100 feet, I lost the movie stream. The worse part is that after losing the stream, I could not reconnect - not even after shutting both devices down and rebooting them. So, even though the flash drive's antenna is supposed to have a 150-foot range, it's best if you keep the flash drive on you at all times when you're using it.

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Computerworld - Windows 8.1's RTM, which Microsoft announced on Tuesday, has leaked to file-sharing sites, according to numerous forum postings and blog reports. Leaks of unreleased Microsoft products, especially Windows, are commonplace, and as in this case, often occur just hours or days after the Redmond, Wash. company ships code to its partners. Microsoft may have contributed to the interest in Windows 8.1 RTM -- a term that represents "release to manufacturers" -- because of a change in a long-standing policy that gave developers and IT professionals access to the official code weeks before the general public. The leaked builds of Windows 8.1 RTM may have originated in China -- home of most of the companies that build the world's personal computers and tablets -- because a Chinese-language edition was the first to appear. Within a short time, however, English editions of the RTM also popped up on file-sharing websites. While at one time Microsoft tried to stamp out such leaks, it long ago gave up and switched to warning users that unauthorized builds, including counterfeits circulating long after a product's release, often contained malware. Microsoft will officially launch Windows 8.1 on Oct. 17 in the U.S., the first date that current Windows 8 users can retrieve the free update from the Windows Store. Hardware that relies on Windows 8.1, as well as retail copies of the operating system, will go on sale Oct. 18. Microsoft has not revealed the price of the retail copies of Windows 8.1 aimed at customers still running Windows XP, Vista or Windows 7. The company has enraged developers with its decision to not publish the RTM on MSDN (Microsoft Developer Network) and TechNet, the subscription-only sites aimed at developers and enterprise IT personnel, respectively. Previously, those subscribers could download RTM builds about two weeks after computer makers received the code, and weeks before the software went on sale. Microsoft said the change was necessary because RTM is not a finished, polished product, but will continue to receive fix bugs between now and October. MSDN and TechNet subscribers must wait like everyone else for the official debut. "How on earth can a developer deliver a quality app and not be able to test in on production grade code from Microsoft?" asked someone identified as "mirronelli" in a comment appended to a Microsoft blog that advised developers to test their work against the two-month old Windows 8.1 preview. Some were even angrier. "This is insanity. What possible justification could you have for not releasing the RTM code to developers ahead of schedule?" wondered "sognibene" today. "You want to know why you don't have apps in the [Windows Store] without paying developers to make them? THIS TYPE OF NONSENSE IS WHY!!!" Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at  @gkeizer, on Google+ or subscribe to Gregg's RSS feed . His email address is gkeizer@computerworld.com. See more by Gregg Keizer on Computerworld.com. Microsoft to face computer makers' rebellion at CES Balky browsers tick off tablet owners Microsoft warns customers to update to Windows 8.1 final or face ruin Perspective: Throw Windows XP a lifeline, Microsoft Analyst credits Surface sell-out to Microsoft swinging conservative Coming in 2014: MacBooks as fast as data center servers Microsoft times BUILD dev conference to fall outside Apple's shadow Microsoft likely to bring back Start menu in future Windows update Microsoft retracts Windows 7 PC end-of-sales deadline Tablets remain tops in American gift-buying plans Continuing coverage: Windows 8

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Computerworld - Google yesterday launched its new packaged apps, dubbed "Chrome Apps," for the Mac, making good on a promise from September when it kicked off testing. Chrome 31 for OS X, released three weeks ago, now supports Chrome Apps, Google's souped-up, cross-platform Web apps that are much closer to "native" software, the kind written for a specific operating system, like Windows or OS X. Chrome Apps can run without an Internet connection and call on several Google APIs and services barred to traditional website-based apps. Written in HTML5, JavaScript and CSS (Cascading Style Sheets), Chrome Apps also look more like a native application since they run in a bare-bones frame minus any browser "chrome," like the address bar, toolbar and menus. In September, Google previewed Chrome Apps and the associated App Launcher for the Mac in the early "Dev" build of its browser, but at the time said only that it would "soon" switch on the functionality in the "Stable" version. Chrome for Windows has had Chrome App support since September's Chrome 29, with preliminary support going back as far as February. The Linux version of Chrome cannot yet run Chrome Apps. Google has been pushing the packaged app strategy since its I/O developer conference in June 2012. Analysts have viewed the move as an attempt to subvert rivals' operating systems by using the popular Chrome browser as a Trojan horse. Chrome Apps' roots extend to Chrome OS, the browser-based operating system that an increasing number of computer makers, or OEMs, have used on specialized Chromebook notebook lines. Dell, for example, announced its first Chromebook Wednesday, and will start selling the 11-in. laptop for less than $300 to educational buyers next month. Chrome OS and the spin-off Chrome Apps have a tough row to hoe, analysts have said. "To go consumer mainstream, Google will have to radically add off-line capabilities to Chrome OS," said Patrick Moorhead, principal analyst with Moor Insights & Strategy, in an interview yesterday. Chrome Apps have another problem: App inventory. Currently, there is just a handful of Chrome Apps in Google's Chrome Store, the app distribution channel for the packaged apps. While some notable apps exist -- Google's own Keep note-taker, for example, and the Wunderlist to-do application -- there are more holes than filled spots. Chrome Apps are listed in the store section labeled "For Your Desktop." Last month, Google tried to remedy the inventory issue with its first Chrome Dev Summit, a two-day developers conference that featured sessions on creating traditional Web apps and packaged apps, accessing APIs and optimizing app performance. Chrome 31 for OS X, which includes the App Launcher and support for Chrome Apps, can be downloaded from Google's website. WeatherBug, one of a handful of available Chrome Apps, looks and behaves much like a 'native' application on OS X. Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, or subscribe to Gregg's RSS feed . His email address is gkeizer@computerworld.com. > Google Chrome OS Google goes offline with Chrome Apps for Mac Chromebook Pixel review: A luxury laptop for life in the cloud Orlando tries out 600 Chromebooks In-depth: Google's Chrome OS and Samsung's Chromebook Google Chromebooks available for pre-order Visual tour: Google's Chrome OS Google Chromebook's auto-update scheme will be hard sell Google 'Chromebook' focuses on enterprise push First look: Chrome OS beta's Achilles' heel is its reliance on the Web Image gallery: Google's Cr-48 Chrome notebook More in Operating Systems

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IDG News Service - The Egyptian government's five-day block of Internet services cost the national economy at least $90 million, the Organization for Economic Cooperation and Development (OECD) said Thursday. The Paris-based organization said telecommunications and Internet services account for between 3% and 4% of Egypt's GDP, so the daily loss amounted to around $18 million. The Internet block was lifted on Wednesday, but it might be much longer before the true cost of the government's action on the economy is known. By cutting telecommunications links, the government severed links between domestic and international high-tech firms and the rest of the world. As a result, the OECD warned, Egypt could find it "much more difficult in the future to attract foreign companies and assure them that the networks will remain reliable." Egypt's major Internet service providers stopped routing traffic just after midnight local time on Friday as protests against the rule of President Hosni Mubarak gathered momentum in Cairo. In minutes, the amount of Internet traffic flowing between Egypt and the rest of the world was reduced to a trickle, according to monitoring by Massachusetts-based Arbor Networks. "We have never seen a country as connected as Egypt completely lose Internet connectivity for such an extended period," said Craig Labovitz, chief scientist at Arbor Networks, on the company's security blog. "Unlike periods as recent as a decade ago, governments of technically developed countries cannot disrupt telecommunication without incurring significant economic cost and social / political pressures," he said. Martyn Williams covers Japan and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com Internet shutdown 'will never happen again,' says Egypt's IT chief Social networks credited with role in toppling Egypt's Mubarak Google exec freed from Egyptian custody Why there's no such thing as an 'Internet kill switch' Amid protests, Egypt's tech chief goes to work Egyptian activist: Internet shutdown backfired The Internet kill switch that isn't Blocking Internet cost Egypt at least $90M, says OECD Update: Egypt restores links to Internet Egypt reverses 'kill switch' to restore Internet access More: Egypt in Turmoil special

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IDG News Service - Yahoo has continued a major buying spree by acquiring Xobni, which offers products designed to help people keep better track of their contacts. Terms of the deal, announced Wednesday, were not disclosed. It comes a day after Yahoo said it had bought the moviemaking app Qwiki. Xobni, which is "inbox" spelled backwards, offers products designed to help users uncover more information about the people they have exchanged email, calls or SMS messages with in the past. It says its services can provide "a full view of each contact, complete with their photo, job title, company details, and email history -- as well as updates from Facebook and Twitter." It offers products for several platforms including Xobni, for Microsoft Outlook; Smartr Inbox, for Google's Gmail; and Smartr Contacts, for iPhone and Android devices. The startup has been based in San Francisco but will now move to Yahoo's headquarters in Sunnyvale, California. Current Xobni customers will be able to keep using its products, Xobni said in a blog post. It's no longer signing up new users for its paid products, however, Xobni said in an FAQ on its website. "This acquisition will help us make improvements to Yahoo Mail, Messenger and our overall communications offering on both desktop and mobile," a Yahoo spokeswoman said in an email. "Our inboxes are about to get a whole lot smarter," Yahoo tweeted on its corporate Twitter account. In April, Yahoo gave its Mail app for iPad and Android tablets a major redesign, by incorporating a digital magazine-like interface that lets users flip through emails and manage messages with a swipe. The idea behind the streamlined archiving and organizational features was to "get rid of the noise," Yahoo said. Xobni is the latest in a growing potpourri of acquisitions for Yahoo as the company strives to reinvent itself and win back users who have flocked to other Internet companies like Facebook, Twitter and Google. Other recent purchases include Alike, a local business discovery service; Astrid, a to-do app; GoPollGo, a social polling tool; Jybe, a discovery and recommendation startup; and Summly, a news summarization service. Over the past year, Yahoo CEO Marissa Mayer has stressed the company's focus on providing enhanced products and services geared toward "daily habits" like email, finance, sports, weather and photos, particularly on mobile devices. Last week, during the company's annual shareholder meeting, Mayer referred to the company as a large startup. "We are making investments, and are going to continue to make investments," she said. Xobni was founded in 2006 by Adam Smith and Matt Brezina, in a dorm room at the Massachusetts Institute of Technology in Boston. Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com

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IDG News Service - Law enforcement officials trying to rein in violent smartphone theft  criticized cellular operators who they say rejected a solution that would help address the problem. "It is highly disturbing that these corporations rejected a proposal that would have helped keep millions of consumers safe," San Francisco District Attorney George Gascon and New York Attorney General Eric T. Schneiderman said in a joint statement Wednesday. The officials have been pushing for a "kill switch" that could render smartphones inoperable after they're stolen, reducing the incentive for crime. But news reports this week suggested carriers have rejected the idea. "If they did so to protect their own profit margins, as several recent reports suggest, it is even more egregious," the pair said in their statement. "Companies that choose to prioritize profits over safety put consumers everywhere at risk. Since smartphone thefts so often result in violence, we call on manufacturers and carriers alike to make the opt-out kill switch an industry-wide standard." The carriers, including AT&T, Verizon, U.S. Cellular and Sprint, could not immediately be reached for comment. Mobile industry group CTIA rejects the kill switch and said customers are offered a list of apps to download that will remotely erase, track and lock stolen devices. Robberies involving smartphones have been increasing across the U.S., and in many major cities they now make up the majority of serious street crime. In many cases, victims are physically attacked or threatened with knives or guns for their phones. The two officials have had some success with Apple and Samsung. Apple designed new security features into the latest version of its iOS operating system and Samsung is shipping new handsets with a security software package installed. Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

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IDG News Service - EMC will continue extending its Isilon OneFS network-attached storage operating system to new use cases later this year, adding deduplication, compliance auditing and object storage features. Last year's Version 7.0 of the scale-out NAS operating system added the ability to store enterprise data types in addition to audio, video and images. The next version, which hasn't yet been named, will let enterprises and service providers use an Isilon NAS for both of those data types as well as for object storage, used in many new Web-oriented applications. In its next OneFS, EMC will beef up the enterprise capabilities of the operating system. New features will include data deduplication for more efficient storage, said Sam Grocott, vice president of product management for the EMC Isilon business unit. He spoke from the EMC World conference taking place this week in Las Vegas, where the company announced a variety of new offerings and product enhancements. The deduplication feature will be able to reduce the storage needed for a given set of files by as much as 30 percent, Grocott said. EMC also plans features that will let enterprises better ensure compliance with regulations on who can see what information. The next version of OneFS will include support for EMC's CEE (Common Event Enabler), which will let the system take advantage of auditing applications that monitor access to regulated file types. This capability will be especially useful to customers in financial services and health care, Grocott said. The next version of OneFS will also take the Isilon NAS platform beyond files to include object storage. It will offer three ways to accommodate object storage: through a native interface called REST Object Access to Namespace, directly through the OpenStack Swift object protocol, and through ViPR, a software-defined storage platform that EMC announced on Monday. With ViPR, OneFS will be able to take advantage of Amazon S3, EMC Atmos, OpenStack Swift and other object storage interfaces, Grocott said. OneFS already works with the Hadoop HDFS 1.0 file system for big-data analysis. The next version will add support for Hadoop 2.0. It will also allow EMC's Syncplicity file management and synchronization software to access Isilon OneFS scale-out NAS systems. The upgraded software is expected to ship later this year. The REST Object Access to Namespace, HDFS 2.0 and Syncplicity support are available immediately and will also be included with the upcoming release. Stephen Lawson covers mobile, storage and networking technologies for The IDG News Service. Follow Stephen on Twitter at @sdlawsonmedia. Stephen's e-mail address is stephen_lawson@idg.com

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Computerworld - The plight of BlackBerry has gotten so bad that heavy satire has stepped in. In one example, a website recommends "how to upgrade your BlackBerry Smartphone to Android 4.2." What follows at Yabaleftonline.com is a jailbreak that devolves into instructions to take the BlackBerry into the kitchen, fry it in a pan until crispy golden brown, then head out to buy an Android-based Samsung Galaxy S4. Funny to some, but not so funny to IT workers, especially those who have staked their reputations on the security of BlackBerry as second to none, including the more popular Android and iOS operating systems. "As for alternatives to BlackBerry, there aren't any," wrote Sandra Smith, an enterprise IT manager, in an email to Computerworld, although she didn't identify her organization. "Due to the Snowden revelations, we now realize that if you are running Microsoft/Google/Apple, you need to protect yourself from your OS and not use your OS to protect you." IT managers and analysts note that the strength of BlackBerry's security comes from the BlackBerry Enterprise Service (BES) server software that is still used by thousands of government and enterprise customers globally. The BES software runs through the BlackBerry Network Operations Center (NOC) and through 500 global carriers but is separated from popular OS ecosystems like the ones working with Android, iOS and other mobile operating systems. "BES is smart because it's not part of that ecosystem" of other operating systems, Smith said. "Sometimes exclusion is a plus. BlackBerry hardware and its OS will survive because of BES. We are all sitting here quietly paying as BES subscribers because we know and see the value." But BlackBerry faces serious problems. Poor sales of its smartphones led to a $1 billion writeoff in the third quarter and plans to lay off 4,500 workers. The security protections afforded by BlackBerry have become paramount in some large businesses and government agencies -- more important than an employee's desire to use a gold-colored iPhone 5S at work, or a decision by the organization's developers to stop building BlackBerry apps. On Thursday, for instance, enterprise file sharing vendor Egnyte said it will no longer develop for the BlackBerry platform. "BlackBerry is severely challenged," said Egnyte CEO Vineet Jain in an email to Computerworld. "The future of technology rests in mobile and apps and it is no coincidence that companies are not willing to spend time and money developing apps for the struggling BlackBerry platform." Even so, BlackBerry is still pitching itself as a premiere security solution. Mobile wars Verizon LTE getting AWS upgrades, even as execs admit to some performance 'hot spots' Microsoft on 'Threshold' of Windows Phone growth Google's Nexus lineup may not sell well, but still challenges Android makers Android, Windows Phone grow in smartphone share, while iPhone drops In-store AT&T sales of Lumia 1520 start Nov. 22 for $200 and contract Claims surface that Apple will follow Samsung, LG into curved smartphone screens Nokia Lumia 1520 to cost $199 with contract on AT&T The phablet-ization of the smartphone BlackBerry gives up on selling itself as CEO resigns Windows Phone 8.0 smartphones may not be upgradeable to 8.1 More in Mobile & Wireless

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